People are often in a rush to get something, anything, up on the Internet. Because the average business owner is inexperienced at web design and related terminology, website companies that are anxious to offer a cheap, yet profitable (to them) service, bring up a website on the Internet that may or may not help the client generate additional revenue…the goal of commercial websites.
Developers Don’t Do Docs: How to Get Your Technical Documents Done Right – by Tammy Young, technical writing consultant for The Essay Expert
Why not have developers write technical documentation? After all, they likely designed the software, or at least had a hand in the design. Don’t they know the software best? Yes, perhaps they do, but that does not make them the best candidates for writing manuals, or even Help files.