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FAQs

A. General Questions

We are located in Madison, WI 53703 and work internationally via phone, email and Skype.

Our writers are top of the line. We have award-winning resume writers here with advanced certifications. And you get a team, not just one writer, which means higher quality. Also our services are very individualized, one-on-one. You will always have access to your writer during the process and we are extremely responsive. We put a high value on customer service.

The Essay Expert accepts PayPal, including all major debit and credit cards.

Please contact us if you need to pay by check or if PayPal does not accept your credit card number. Services may be delayed until remittance has been received.

Yes, payment is required prior to the start of services. Exceptions are sometimes made for our business (B2B) clients.

If you would like a payment plan, one option is to use the PayPal Credit feature available through PayPal.

Alternatively, The Essay Expert offers several products to those who are not ready to purchase our full service packages. We recommend starting with one of our do-it-yourself products.

A resume questionnaire and/or one (or more) of Brenda’s books may be just the kick start you need to get you through the technical aspects of writing and also get your creative juices flowing. Once you have done as much work as you can on your own, you might opt to follow up with a LinkedIn profile review service or a resume advice service (see our à la carte pages under each resume service level), and transform your writing from “blah” to “bling”! Another option is to look at our samples and model your work after ones you like.

Yes! Ask to be connected with one of our interview coaches. Hourly rates apply.

Yes! Ask to be connected with one of our career and job search coaches. Hourly rates apply.

The Essay Expert, in conjunction with ProfilingPro, offers the following personality and career assessments. Please contact us to discuss pricing and to determine which assessment will be right for you.

  1. DISC (Behavior) Assessments
    • Management-Staff
    • Executive
    • Sales
    • Interview Insights-General (condensed version of Management-Staff)
    • Interview Insights-Sales (condensed version of Sales)
    • Career Planning Insights (used for those in career transition and includes 3 parts: behavioral/communication styles; compares ideal work environment with current; provides appropriate job titles based on education level)
  2. Values / Motivators Assessment
  3. Sales Skills Index – this is an actual test that can be used in combination with DISC Sales Assessment; and test scores can be added to resume

We highly recommend these assessments for people who are unsure of their job target or who are unhappy in their current positions. You will be asked to purchase a coaching package along with the assessment although you may also choose to do the assessment only.

At times The Essay Expert will work with you to create a custom services package not found on our site. You can make payment for these services on our Custom Services page. Simply enter the agreed upon amount and complete the transaction. Your payment will be followed up with additional information, which may include a request for the completion of forms or questionnaires prior to the start of your project.

The Essay Expert offers Rush packages which can be found near the bottom of each services page. Note that if you need a project done over a weekend, you might incur both 2-day or 6-day rush AND weekend rush fees.

The Essay Expert works with students and professionals around the world. Clients have included executives in China, Qatar, Norway and Mexico, and students from India and England, to name a few. Prices are the same, regardless of your country, and we do all necessary research regarding prevailing standards for your country.

Thank you for your interest in writing a testimonial or recommendation for The Essay Expert! There are several ways to provide your feedback.

• Client Survey – If you are a client of The Essay Expert, please complete our client survey. We would love to hear your comments!

• Book Reviews – You can post a review of any of Brenda’s books on Amazon. Thank you!

• LinkedIn Recommendations – Visit my profile at http://www.linkedin.com/in/brendabernstein and connect with me if you haven’t already! Once we are connected, click the down arrow to the right of the “Send a message” button, select “Recommend,” and follow the steps to provide your LinkedIn recommendation.

LinkedIn Recommendations

• Email – You are always welcome to email me with your success stories and comments at BrendaB@TheEssayExpert.com or use our contact form.

No, The Essay Expert — a.k.a. “The Essay Expert LLC” / theessayexpert.com — is in no way associated with essayexpert.com, essayexpert.us, essayexperts.com, essayexperts.ca, essay.expert or collegeessayexpert.org.

B. Payment

The Essay Expert accepts PayPal, including all major debit and credit cards

Please contact us if you need to pay by check or if PayPal does not accept your credit card number. Services may be delayed until remittance has been received.

Yes, payment is required prior to the start of services. Exceptions are sometimes made for our business (B2B) clients.

If you would like a payment plan, one option is to use the PayPal Credit feature available through PayPal.

Alternatively, The Essay Expert offers several products to those who are not ready to purchase our full service packages. We recommend starting with one of our do-it-yourself products.

A resume questionnaire and/or one (or more) of Brenda’s books may be just the kick start you need to get you through the technical aspects of writing and also get your creative juices flowing. Once you have done as much work as you can on your own, you might opt to follow up with a LinkedIn profile review service or a resume advice service (see our à la carte pages under each resume service level), and transform your writing from “blah” to “bling”! Another option is to look at our samples and model your work after ones you like.

C. Resume Services

Our resume writing services can be found at the following links:

Executive Level Resume Writing Services
Mid-Level Resume Writing Services
Entry-Level Resume Writing Services

(For an explanation of these resume levels, see “What’s the difference between Entry-Level, Mid-Level and Executive resume packages?”)

Once your resume service purchase is made, you will receive instructions and a questionnaire to complete. When we have received your completed resume questionnaire, we will start the process of matching you with a writer. Brenda has an excellent team of resume writers that she personally matches to her clients based on their expertise and your needs.

You will work directly with your writer by phone and email to provide the information necessary to create your resume. Brenda approves the resume before it is forwarded to you; it typically takes between 10-14 business days from the time we have collected all of your information to the time you receive your first draft for review. You then may make any changes or requests necessary to perfect the resume.

The Essay Experts rates depend on how much graphic design you might need as well as the salary level you are targeting.

Executive Resume Writing Services: For professionals with 10+ years’ experience seeking a position with a salary of $150K or more. Includes Executive formatting as well as charts and graphs on the resume if appropriate, Written by our top-level consultants. Also includes a free subscription to the award-winning Job Search Success System.

Mid-Level Resume Writing Services: For high-level managers and other professionals seeking a position with a salary of $70K to $149K/year. Charts and graphs are not included with this package.

Entry-Level Resume Writing Services: For professionals seeking a position with a salary of up to $69K/year. Charts and graphs are not included with this package.

In order to determine whether an update or a complete rewrite is warranted, we need to review your current resume to see how much work is needed. Please use our contact form to submit your request and a copy of your resume.

The Essay Expert has an outstanding team of writers/consultants ready to work with you! Your consultant will be selected based on your particular needs and the consultant’s expertise.

You will be notified of your matched writer within 2 business days of our receipt of any questionnaire or forms you have been asked to complete as a part of your purchase.

The Essay Expert does not currently have a writer on our team who specializes in military and federal resumes; however, we would be happy to refer you to a trusted colleague if you need this service!

The Essay Expert has writers on our team who specialize in IT resumes. We also use a specially designed questionnaire for people in IT fields.

D. LinkedIn Services

The Essay Expert has an outstanding team of writers/consultants ready to work with you! Your consultant will be selected based on your particular needs and the consultant’s expertise.

You will be notified of your matched writer within 2 business days of our receipt of any questionnaire or forms you have been asked to complete as a part of your purchase.

Our LinkedIn profile writing services and rates can be found on our LinkedIn services page.

Each of our LinkedIn profile writing services begins with a questionnaire which we ask you to complete; we then conduct an interview to obtain additional information that might be useful for your summary, and we conduct some research on the best keywords for your industry.

Within 10 days, we will send you a proposed headline and summary, approved by Brenda, which you are then free to edit. We will incorporate up to two sets of your suggestions. After that we then work on any additional sections if purchased as part of the package. Once complete, you copy and paste the newly created content into your profile.

We do not log into your LinkedIn profile to make changes for you, as this is a violation of LinkedIn’s TOS.

A Profile Review is simply a report on each section of your LinkedIn profile with suggestions – no actual writing is done in this service.

Our LinkedIn Profile Review includes:

  • Overview of your presentation, including strengths and weaknesses
  • Detailed writing tips and LinkedIn tips on every section of your profile
  • Substantive and technical suggestions for improvement
  • Advice on how to best utilize your LinkedIn groups and increase LinkedIn business

For details on our profile writing services, please visit our services page.

No. Logging in to your LinkedIn profile is against LinkedIn’s Terms of Service. Therefore, we will provide the copy and it will be your responsibility to make the changes to your profile.

E. College Essay Services

The Essay Expert has an outstanding team of writers/consultants ready to work with you! Your consultant will be selected based on your particular needs and the consultant’s expertise.

You will be notified of your matched writer within 2 business days of our receipt of any questionnaire or forms you have been asked to complete as a part of your purchase.

Our personal statement writing help services can be found on our services page.

If you have an essay already written, we always ask to see it before we determine which package is most appropriate for you.

We will work with you at whatever stage you are at with your writing process. Often we start from scratch with a call to discuss essay topics (in this case the “unlimited” package is recommended). Other times you have an essay already written that just needs editing and tightening (in this case hourly services may be recommended). Finally, you might have written an essay that doesn’t work and you need to start from scratch (in this case the “unlimited” package is recommended).

Once you have an inspiring topic, you write a draft of the essay and send it to your consultant for review. You will likely have another phone call or two giving you recommendations and tips for reworking the essay. When the essay is almost complete, your consultant may do some editing work to finalize the essay.

This process can take anywhere from 5 days to 5 weeks or more, depending on the client response time.

Please be advised that The Essay Expert helps people write essays, but we do not do the writing for you. If you need assistance in thinking about what to write and then editing it after you write it, you’re in the right place.

We do not write academic essays for people when they are being graded on the subjects.

Brenda does not generally work directly with clients. If you want to work personally with her, rates will be double the rates listed on our website.

F. Other Services

Yes! Ask to be connected with one of our interview coaches. Hourly rates apply.

Yes! Ask to be connected with one of our career and job search coaches. Hourly rates apply.

The Essay Expert, in conjunction with ProfilingPro, offers the following personality and career assessments. Please contact us to discuss pricing and to determine which assessment will be right for you.

  1. DISC (Behavior) Assessments
    • Management-Staff
    • Executive
    • Sales
    • Interview Insights-General (condensed version of Management-Staff)
    • Interview Insights-Sales (condensed version of Sales)
    • Career Planning Insights (used for those in career transition and includes 3 parts: behavioral/communication styles; compares ideal work environment with current; provides appropriate job titles based on education level)
  2. Values / Motivators Assessment
  3. Sales Skills Index – this is an actual test that can be used in combination with DISC Sales Assessment; and test scores can be added to resume

We highly recommend these assessments for people who are unsure of their job target or who are unhappy in their current positions. You will be asked to purchase a coaching package along with the assessment although you may also choose to do the assessment only.

At times The Essay Expert will work with you to create a custom services package not found on our site. You can make payment for these services on our Custom Services page. Simply enter the agreed upon amount and complete the transaction. Your payment will be followed up with additional information, which may include a request for the completion of forms or questionnaires prior to the start of your project.

The Essay Expert offers Rush packages which can be found near the bottom of each services page. Note that if you need a project done over a weekend, you might incur both 2-day or 6-day rush AND weekend rush fees.

The Essay Expert works with students and professionals around the world. Clients have included executives in China, Qatar, Norway and Mexico, and students from India and England, to name a few. Prices are the same, regardless of your country, and we do all necessary research regarding prevailing standards for your country.

G. Brenda’s Books

Yes! Ask to be connected with one of our interview coaches. Hourly rates apply.

You can receive a free excerpt of Brenda’s book, How to Write a KILLER LinkedIn Profile by signing up for her “Weekly Blog” e-list.

You can receive a free excerpt of both How to Write a WINNING Resume and How to Write a STELLAR Executive Resume by signing up for Brenda’s “Job Search” e-list.

You don’t have to be a Kindle owner to read any of Brenda’s three books. Each is available as in PDF format with unlimited lifetime updates:

How to Write a KILLER LinkedIn Profile PDF Edition (also available in print!)

How to Write a STELLAR Executive Resume PDF Edition

How to Write a WINNING Resume PDF Edition

If you prefer the Kindle version, use a free Kindle Reading App.

Whenever there is a major update to a How to Write a KILLER LinkedIn Profile, Amazon will send out an email letting purchasers know that an updated version of the file is available. The file can be found on your Manage Your Kindle page. This process can take some time.

To receive notices from us that a major update has been made to How to Write a KILLER LinkedIn Profile, please sign up here.

NOTE: Updates for the Kindle version of How to Write a STELLAR Executive Resume and How to Write a WINNING Resume will no longer be provided as of June 2016, but those who purchase the current Kindle version on Amazon will receive unlimited lifetime updates via the PDF version of these books.

By purchasing the PDF version of How to Write a KILLER LinkedIn Profile, you are automatically added to a list to receive the updates right in your inbox! If you feel you have not received an update or if you have inadvertently removed yourself from the list, please feel free to contact us.

You’ll find handy links and instructions for purchasing all of Brenda’s books right here.

 

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