Archive for the ‘Business Writing’ Category

$1.67 Billion Typo — Forgiven

 

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I’ve always thought that typos, so long as they are few and far between, are less egregious errors than misspellings and other errors that stem from lack of knowledge.  Apparently a U.S. Seventh Circuit Court of Appeals judge agrees that people — and multi-billion dollar companies — who make typos should be given a second chance:  Verizon $1.67 bln typo can be fixed: court  I imagine my own typos and yours won’t have such monumental consequences.  Our readers are our judges, and we can only hope they have the same understanding as our nation’s highest courts. 

 

That said, if you are applying for jobs, your resume and cover letter are not the most ideal places to err.  Make sure to read, re-read, and re-read again.  There’s no need to risk judgment from a hiring manager that costs you a job.

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Mommy, Daddy, Tell Me a Story! – Spinning a Good Yarn with Your College Application, Resume, Cover Letter and Professional Bio

When we were kids, we all loved stories.  Well guess what?  That hasn’t changed!  I recently read an article on why storytelling is an effective training method and it sparked me to write this blog.

storybookThe fact is, we all love a good story.  Admissions committees love good stories.  Hiring managers love good stories.  Customers and clients love good stories.  Always remember:  the person you’re writing for is a human being!  How do you get another human being to read your document?  Spin a good yarn!

If you’re applying to college, tell a story with a beginning, middle and end.  I had a client who wrote about teaching his sister to ride a bike.  His first draft was all rosy about how great the experience was, and it did not have a compelling beginning, middle and end.  He felt lost in the writing, and the essay was boring. 

What ultimately made the story great was that he started at the beginning, when he was annoyed at his sister for being small and clumsy, then moved through the process of a breakthrough in becoming a teacher, and a better teacher — and finally to where he released the seat and the sister took off on her own on the bike.  Victory!  A great story.

In college applications, many times what makes a great story is to admit to a struggle or fault, and show how you broke through it.  In a cover letter, believe it or not, you can do the same thing. 

All kinds of people are saying “No one reads cover letters anymore.”  Well, of course no one is reading them – because they are stilted and boring and no one can get through them!  Have you ever considered that if you write a good enough story in your cover letter that it really *will* get read!

Do you have an example of a time when a project was failing, and you stepped in to fix it?  That makes a great story!  Is there an example of something you achieved that relates to the job you’re applying for?  Don’t be afraid to tell these stories in your cover letters!

On your resume, too, tell as much of a story as you can in a bulleted line. 

What not to write:  “Assisted scientists with their research.” 

What to write: “Conducted genetic, epidemiology, and behavior research on sport fish in Illinois, Canada, and the Bahamas.”

Ah, now that sounds kind of interesting!

For an example of a bio that tells a great story or two, see Senior Investment Analyst Bio on The Essay Expert’s website.   This client reported to me that she loved her bio story so much that she kept reading it to herself after it was done!

Whatever the reason, we all love a good story.  Tell one in your college and job applications.  Tell one in your bio.  If you do it well, your intended audience will keep reading…  and reading…  and reading.

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The Big Red Word vs. the Little Green Man by Julia Turner

This article proves that Exit signs need editing too…  and that sometimes even the most effective language is not enough to convey an important message.  The Big Red Word vs. the Little Green Man 

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Top 10 Business Website Mistakes – from Intrigue Design

These basic tips on website design will save you a lot of headache if you employ them right from the get-go.  Top 10 Business Website Mistakes

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Why it’s Important to Write Right in the Legal Profession – And 5 Common Writing Pitfalls to Avoid

The following article, by Brenda Bernstein, was first published on MyLegal.com.

This past September, a federal judge in Florida denied a lawyer’s motion (without prejudice, so he can re-file the motion) stating that it was “riddled with unprofessional grammatical and typographical errors that nearly render the entire motion incomprehensible.” Click here for the full article.

The judge highlighted the following problems, among others:

• Incorrect use of apostrophes.

• Typographical errors (using the word “this” instead of “thus” and the word “full” instead of “for”).

• Incorrect placement of periods and commas outside of quotation marks.

• Wrong word use (using the phrase the plaintiff “had attended on filing” this action, instead of saying the plaintiff had “intended” to file an action).

• One very long sentence.

Don’t let this happen to you!

If you write legal documents in any way, shape or form, it is absolutely essential to use correct spelling and grammar. In a famous case in England, a traffic ticket was thrown out because it was issued for illegal “stoping” instead of “stopping”; the alleged perpetrator had conducted no mining activities (“stoping” is a mining term) and so was found not guilty. I bet that police officer never issued another “stoping” ticket.

Past or Present?

One extremely common error I see amongst law students is using the word “lead” to mean the past tense of “lead.” This mistake could get you in trouble, since the past tense of “lead” is “led” (with no a). You could be writing in the wrong tense!

Example or Complete List?

Another place you can easily convey the wrong meaning is with “i.e.” and “e.g.” When you use “i.e.” it means “that is” or “in other words.” The proper way to follow “i.e.” is with a definition or complete list. For example: The defendant was charged with illegal stoping, i.e., mining activity. “E.g.” means “for example.” The proper way to follow “e.g.” is with a partial list of possibilities. For example: The motion was denied for bad grammar, e.g., typographical errors and wrong word use. If “i.e.” were used here, we would need to provide a complete list of the examples of bad grammar.

Law or Liberty?

Do you know the difference between a statute and a statue? Statutes are laws. Statues are sculptures. We have statutes of limitations and a Statue of Liberty. Don’t get these confused. You might want to remember the extra “t” for “time” when it’s a statute of limitations, or for “text” when it’s any written law. And you might think of following those statutes to a “T” (or 3)!

Proper Punctuation: Periods and Commas Inside Quotation Marks

To touch on one of the Florida judge’s beefs, periods and commas, in the United States, always go inside quotation marks, even when they are not part of the quotation, e.g., The defendant was arrested for “illegal stoping.” Although there are rare exceptions to this rule, they will probably not appear in legal writing (they are more likely to show up in technical writing). For a detailed discussion of this issue, see my blog posting.

Proper Punctuation: Apostrophes

Many people incorrectly use apostrophes to make plural words. Don’t do it! Did you notice that the plural of apostrophe is NOT “apostrophe’s”? It is “apostrophes”! The plural words lawyers, judges, laws, statutes, DUIs and the 1990s do NOT take apostrophes.

Use an apostrophe “s” to make a singular possessive. The lawyer’s brief was riddled with errors. The judge’s ruling was final.

Use an “s” apostrophe to make a plural possessive. The five lawyers’ arguments diverged widely. All the county judges’ courtrooms contain the latest in audio-visual equipment.

Put your apostrophes in the right place – and avoid annoying the judge.

So Many Chances to Err!

There are multiple ways to make writing errors in legal documents, and I have only covered a few. My most important advice is to proofread and proofread again! Get a second pair of eyes to check your work. If you have grammar questions you want answered, I will answer them to the best of my ability in the comments section of this blog. I look forward to hearing from you…

Happy writing!

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Can You Right Write? 10 Common Writing Mistakes to Avoid

I wrote this article for Sam Diener’s “Stuff for Success” blog.  I cover common errors and tips on how to get them write (umm… I mean right).  Check it out here:  Can You Right Write?

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The “Blog” of “Unnecessary” Quotation Marks

Last week I wrote an article about quotation marks, and I did not cover the topic of their overuse.  Quotation marks are often used to “emphasize” a word when they are grammatically unnecessary or incorrect.  Thankfully, another blogger has taken on the gallant task of locating errant quotation marks so that I can take a rest on this one.  I just had to share!  the “blog” of “unnecessary” quotation marks

Also note:  Using ‘single’ quotation marks is also not grammatically correct, unless you are quoting something within a quote.  For instance:  Grandma always used to say, “I live every day by the words, ‘A stitch in time saves nine.’”  Single quotation marks simply don’t belong anywhere else.

And thus concludes Part 2 of the Quotation Mark Quandary.

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The Quandary of Quotation Marks (” “)

Quotation marks (“  “) are a beloved form of punctuation in the English language, used to indicate a verbatim report on what someone said, and used in a great deal of business writing.  They are often misused.  This article will clear up some misconceptions held by many about proper usage of these marks.

Where to Place Periods (.) and Commas (,) – The United States

In the United States, commas and periods ALWAYS go INSIDE the quotation marks, whether or not the comma is actually part of the quotation.

Here are some examples from some recent discussions on LinkedIn.  Don’t expect this rule to be logical:

  • Correct (in US):  E.g. stands for “exempli gratia.”
  • Correct (in US):  As for [the phrase] “graduating college,” I’m not sure when it became correct.
  • Incorrect (in US):  You are my “go to person”.
  • Incorrect (in US):  I was unaware of the difference [between initialisms and acronyms] until I heard it on the NPR program “A Way With Words”.
  • Incorrect (in US):  “Its” is the possessive form of “it”, and is rare among possessives…

Where to Place Periods (.) and Commas (,) – The UK & Australia

Leave logic to the Brits.  In the UK and Australia, they keep punctuation inside the quotation marks only when it is part of the quotation.  For example:

  • Correct (in UK): I was unaware of the difference [between initialisms and acronyms] until I heard it on the NPR program “A Way With Words”.
  • Correct (in UK):  You are my “go to person”.
  • Correct (in UK):  “Its” is the possessive form of “it”, and is rare among possessives…
  • Incorrect (In UK):  E.g. stands for “exempli gratia.”
  • Incorrect (in UK):  As for [the phrase] “graduating college,” I’m not sure when it became correct…

Punctuating Letter Names

Some grammarians say we should use the logical way of punctuating in the case of letters.  For example:

  • The eighth letter of the alphabet is “h”.
  • Name three words that start with an “e”, and three that start with a “k”.

I prefer to avoid this issue by italicizing the names of letters:

  • The ninth letter of the alphabet is h.
  • Name three words that start with an e, and three that start with a k.

Exclamation Points (!) & Question Marks (?)

When it comes to exclamation points and question marks, we all get to be logical.  If the quote is a question or exclamation, include the punctuation inside the quotation marks.  If it’s not, don’t.

  • She asked, “Which way is it to the theater?”
  • Did she say, “I absolutely love the theater, darling”?
  • I’m so excited to see “In the Heights”!
  • I get chills every time I hear King Richard declare, “Off with his head!”

Semicolons (;) and Colons (:)

Here’s some more good news:  We get to be logical with semicolons and colons too!

  • The following items go in the bin labeled “Paper Recycling”:  magazines, newspapers, envelopes, and clean cardboard.
  • Put magazines, newspapers, and envelopes in the bin labeled “Paper Recycling”; do not put paper towels, tissues, or greasy pizza boxes in there!

(It’s so much fun to sneak a public service announcement into a grammar blog!)

What if I’m Canadian?

All bets are off (or on, as the case may be), in Canada.  Do it the way you think your readers will expect you to do it.  As far as I can tell, you get to choose.

There are many more subtleties to the use of quotation marks, and if you have questions, please ask.  I’m happy to provide my most educated answer.

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6 Easy Ways to Drive Traffic to Your Blog – by Wendy Kenney

Calling all bloggers!  Are you getting enough traffic on your blog?  If not, try some of these tips.  They work.  6 Easy Ways to Drive Traffic to Your Blog

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The Power of Testimonials – from MeetingWave

This advice on creating a Testimonials page is geared toward businesses.  If you are a job seeker with a LinkedIn profile, it applies to you too.  Don’t miss out on this opportunity to sell yourself or your company.  The Power of Testimonials

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